Employee Benefits Account Manager

Job Summary

Seeking a dedicated and detail-oriented Employee Benefits Account Manager to join a growing team. This role is pivotal in supporting the Employee Benefits department by managing day-to-day client service, fostering strong carrier relationships, and overseeing renewal processes for small group accounts. The ideal candidate will bring a service-oriented mindset, exceptional organizational skills, and the ability to manage multiple client relationships in a dynamic brokerage environment.

Compensation Package

• Compensation: Competitive and commensurate with experience.
• Benefits: Comprehensive benefits package, including health, dental, vision, and more.
• Schedule: Hybrid or remote flexibility available.
• Employment Type: Full-time.

Responsibilities

• Serve as the primary point of contact for day-to-day service support for Employee Benefits clients.
• Manage carrier relations and communication regarding plan changes and renewals.
• Oversee the renewal process for employer groups with fewer than 100 employees.
• Collaborate with internal team members to ensure seamless policy administration and client satisfaction.
• Maintain strong relationships with carriers and clients to support the growth and success of the Employee Benefits department.

Qualifications/Requirements

Required:

• Minimum of 2+ years of experience in Employee Benefits service within an agency or brokerage environment.
• Familiarity with small group health and ancillary benefit plans.
• Proven experience in renewal preparation and client servicing.

Preferred:

• Exposure to multiple benefits carriers and plan structures.
• Experience working in a collaborative brokerage environment.
• Strong organizational, communication, and multitasking skills.

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