Job Summary

Seeking a dedicated and detail-oriented Employee Benefits Client Service Specialist to join a growing team. This role is integral to supporting the Account Managers and ensuring the seamless delivery of exceptional service to clients. The ideal candidate will have a strong background in employee benefits, excellent organizational skills, and a passion for providing top-notch client support. This is a hybrid position, offering a mix of remote and in-office work.

Compensation Package

Salary Range: $60,000 - $65,000 annually
Benefits: Comprehensive benefits package, including health insurance, 401(k) plan, and additional perks
Work Arrangement: Hybrid (combination of remote and in-office work)

Responsibilities

Assist Account Managers with daily tasks and client service needs
Manage claim inquiries and resolve issues efficiently
Communicate with insurance carriers to address billing errors and other concerns
Support Account Managers with enrollment processes and related tasks
Maintain accurate records and documentation in the EPIC software system

Qualifications/Requirements

Minimum of 2 years of experience in a similar role within the employee benefits or insurance industry
Active Life & Health (L&H) licensure required
Proficiency in EPIC software is preferred
Strong organizational and communication skills
Ability to manage multiple tasks and prioritize effectively
A proactive and client-focused mindset

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