Personal Lines Customer Service Representative

Job Summary

Seeking a dedicated and professional Personal Lines Customer Service Representative to join a growing team.

Responsibilities

• Provide exceptional customer service by handling inbound calls and addressing client inquiries.
• Manage personal lines accounts, including homeowners' policies, with a small percentage of commercial accounts.
• Collaborate with the team to ensure timely and accurate servicing of accounts.
• Assist with quoting new and renewal business as needed.
• Maintain a professional and courteous demeanor in all client interactions.

Qualifications/Requirements

• Experience: Minimum of 3 years in a similar role, with experience in Florida personal lines insurance preferred.
• Licensing: Active P&C (Property and Casualty) insurance license.
• Skills: Strong phone presence, excellent communication skills, and a customer-focused attitude.
• Technology: Familiarity with relevant insurance software is a plus.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.