Senior Claim Specialist – Commercial General Liability (CGL)

 

Job Summary

An established and growing insurance organization is seeking a seasoned Senior Claim Specialist – CGL to manage complex, non-litigated Commercial General Liability claims. This role is ideal for a claims professional who values autonomy, strong operational support, and a collaborative environment without excessive bureaucracy. The position offers the opportunity to handle meaningful exposures while delivering high-level service to insureds and internal stakeholders.

 

Responsibilities

• Manage a desk of complex, non-litigated Commercial General Liability claims from intake through resolution
• Conduct coverage analysis, investigations, liability evaluation, reserving, and settlement negotiations
• Handle bodily injury and other complex liability exposures
• Draft detailed correspondence, including coverage position and denial letters
• Establish and maintain accurate indemnity and expense reserves
• Negotiate settlements within designated authority levels
• Maintain organized file documentation and diary management
• Ensure compliance with multi-state claim regulations and best practices
• Partner with internal teams, agents, and insureds to deliver best-in-class service

 

Qualifications/Requirements

• 5+ years of experience handling Commercial General Liability claims
• Strong background in coverage analysis and negotiation
• Working knowledge of tort and contract law
• Ability to independently manage a full claims desk
• Active adjuster licenses or ability to obtain required licenses promptly
• Strong written and verbal communication skills
• Excellent organizational and time management abilities

 

Compensation Package

• Base Salary: $100,000 – $125,000 annually
• Bonus: Annual discretionary bonus program
• Benefits: Medical, dental, vision, life, and disability coverage
• Retirement: 401(k) with company contributions and profit-sharing eligibility
• Paid Time Off: PTO and wellness-focused programs

 

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

 

#LI-RG1