Job description
Senior Account Manager – Employee Benefits
Job Summary
Seeking a highly skilled and experienced Senior Account Manager – Employee Benefits to join a growing team. This role focuses on managing and renewing large group, self-funded employee benefits accounts while delivering exceptional client service. The ideal candidate will have a proven track record in employee benefits account management, particularly with self-funded accounts, and will thrive in a collaborative, team-oriented environment.
Compensation Package
- Salary: Commensurate with experience.
- Benefits: Comprehensive benefits package, including 401(k).
- Work Arrangement: Hybrid position based in Newtown Square, PA, with a preference for onsite presence during the initial 90 days (up to 6 months), transitioning to a hybrid schedule.
Responsibilities
- Manage and renew large self-funded employee benefits accounts, including groups with a minimum of 500 employee lives.
- Serve as the primary client contact, ensuring high-quality service and satisfaction.
- Collaborate with internal teams and carriers on renewals, marketing, enrollment, and compliance.
- Develop and implement strategic solutions that align with client goals to ensure strong retention.
- Provide support and training to junior account managers as needed.
Qualifications/Requirements
- Licenses/Certifications: Active Life & Health license required.
- Experience:
- Minimum of 5+ years in employee benefits account management, with a strong focus on self-funded accounts.
- Proven expertise in managing large, self-funded accounts.
- In-depth knowledge of stop-loss, claims analysis, plan design, and funding arrangements.
- Technical Skills: Proficiency with major benefits administration and CRM software tools.
- Soft Skills:
- Strong client relationship and communication skills.
- Leadership and team collaboration abilities.
- Strategic thinking and problem-solving capabilities.
- Detail-oriented with exceptional organizational skills.
- Professional demeanor with a proactive mindset.
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