Claims Manager

Job Summary

Seeking a highly skilled and experienced Claims Manager to oversee the administration of insurance and self-insurance programs. This role is pivotal in managing claims, litigation, program development, vendor relations, and data analysis to support the company's risk management initiatives. The ideal candidate will possess a strong background in claims management, litigation processes, and insurance coverage analysis.

Compensation Package

• Salary: $130,000 - $150,000 On-Target Earnings (OTE)
• Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Manage insured and uninsured liability, property, and auto claims, including litigation, through oversight of insurance carriers and third-party claims professionals.
• Act as the primary contact for business units on claims or coverage issues and liaise with insurance carriers/claims administrators.
• Ensure proper application of insurance coverage and resolve coverage disputes with carriers.
• Provide reserving and settlement authority to adjusters and direct claims investigations to ensure proper resolution.
• Oversee litigation processes, including managing relationships with panel counsel and serving as a corporate representative at mediations and trials.
• Maintain accurate documentation of legal claims in the risk management information system and prepare executive reports.
• Conduct claim reviews, audits, and internal investigations, and compile discovery responses.
• Analyze claims data to identify trends and recommend strategies for improvement.
• Administer employee and vendor training related to claims and risk management.
• Assist in the renewal of property/casualty insurance programs by compiling underwriting data.
• Manage special projects as assigned.

Qualifications/Requirements

• Minimum of 10 years of experience in claims management with an insurance company, TPA, or broker, including litigation management.
• Expertise in multi-line claims and insurance contract analysis.
• Strong ability to identify and address loss exposures.
• Exceptional investigative, negotiation, and communication skills (both verbal and written).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and data analytics.
• Experience with risk management information systems, such as Origami.
• Highly organized and proactive, with the ability to manage multiple tasks and deadlines independently.
• Professional designations such as CPCU, ARM, or AIC are preferred.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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