Job description
Commercial Client Executive
Responsibilities:
- Client Relationship Management:
- Cultivate and manage relationships with key clients in the large market segment.
- Serve as the primary point of contact for senior-level executives within client organizations.
- Understand clients' business strategies and risk management needs.
- Strategic Planning:
- Develop and implement strategic account plans to address clients' long-term insurance and risk management objectives.
- Collaborate with clients to identify opportunities for expanding insurance coverage and services.
- Risk Analysis and Consultation:
- Conduct in-depth risk assessments for large market clients, analyzing complex insurance needs.
- Provide strategic risk management advice and consult on the development of comprehensive risk mitigation strategies.
- Policy Design and Negotiation:
- Work closely with underwriters to design customized insurance programs tailored to meet clients' specific requirements.
- Negotiate policy terms, conditions, and pricing to achieve optimal coverage for clients.
- Contract Reviews:
- Review and analyze client contracts to identify potential insurance exposures.
- Provide recommendations for contractual risk transfer and risk allocation strategies.
- Claims Advocacy:
- Act as a dedicated advocate for clients during the claims process, ensuring timely and fair resolution.
- Collaborate with claims specialists to manage complex and high-value claims.
- Financial Analysis:
- Conduct financial analyses to assess the impact of insurance programs on clients' budgets and financial performance.
- Provide financial reporting and analysis to clients on a regular basis.
- Cross-Functional Collaboration:
- Collaborate with internal teams, including underwriting, risk engineering, and legal, to deliver comprehensive solutions to clients.
- Work closely with the sales team to identify upselling and cross-selling opportunities.
- Market Knowledge:
- Stay informed about market trends, insurance products, and emerging risks affecting the large market segment.
- Provide market insights and updates to clients.
- Compliance and Regulatory Oversight:
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- Ensure compliance with industry regulations, company policies, and legal requirements.
- Stay abreast of changes in legislation and regulatory frameworks impacting large market clients.
Qualifications:
- Education:
- Bachelor's degree in Business, Finance, Insurance, or a related field. Advanced degrees or professional certifications are advantageous.
- Experience:
- Extensive experience as a Commercial Account Manager, with a focus on serving large market clients.
- Proven success in managing and growing client portfolios.
- Industry Knowledge:
- In-depth knowledge of commercial insurance products, coverages, and risk management strategies, especially in the large market segment.
- Leadership Skills:
- Strong leadership skills with the ability to guide and mentor junior team members.
- Proven ability to lead complex client negotiations.
- Communication and Presentation Skills:
- Exceptional communication skills, including the ability to present complex insurance concepts to senior-level executives.
- Proficient in preparing and delivering impactful presentations.
- Analytical Skills:
- Advanced analytical and problem-solving skills for assessing complex risk scenarios and designing tailored insurance solutions.
- Relationship Building:
- Proven ability to build and maintain strong, long-term relationships with clients and internal stakeholders.
- Technology Proficiency:
- Proficient in using insurance management software, data analytics tools, and Microsoft Office Suite.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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