Commercial Insurance Account Manager – Onsite or Hybrid

Job Summary

An established insurance agency is seeking an experienced Commercial Insurance Account Manager to support and service a book of commercial lines business. This role focuses on delivering high-level client service, maintaining strong carrier relationships, and contributing to account retention and growth. The ideal candidate brings independent agency experience, strong coverage knowledge, and the ability to manage accounts in a fast-paced environment.

Responsibilities

• Manage and service a book of commercial insurance accounts from A–Z
• Conduct client meetings and presentations; address and resolve client concerns
• Review policies and recommend appropriate coverage enhancements to support retention and account rounding
• Serve as liaison between clients and insurance carriers
• Quote new and renewal business across various commercial lines
• Process renewals, endorsements, and policy change requests
• Assist clients with claims inquiries and provide coverage guidance
• Support account retention efforts, including follow-up on cancellations and Broker of Record letters
• Identify cross-sell opportunities and support inbound sales inquiries

Qualifications/Requirements

• Holds an active P&C (Property and Casualty) insurance license.
• Minimum of 2+ years of independent agency experience in account management
• Working knowledge of agency management software, insurance rating platforms, and Microsoft Office
• Strong communication and presentation skills
• Ability to multitask and thrive in a fast-paced environment
• Ability to work collaboratively within a team setting
• Self-motivated with the ability to manage responsibilities independently

Compensation Package

• Base salary: $60,000 – $75,000 (commensurate with experience)
• Comprehensive benefits package

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

 

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