Commercial Lines Account Manager

Job Summary

Seeking a dedicated and experienced Commercial Lines Account Manager to join a small, independent insurance agency. This role is integral to managing a generalist commercial lines book of business, supporting policy renewals, and providing exceptional service to clients. The ideal candidate will have a strong background in commercial lines insurance, excellent communication skills, and a proactive approach to client relationships. This is a full-time, in-office position with the potential for a hybrid work arrangement after one year.

Compensation Package

• Salary: $70,000 - $80,000 annually (hourly rate of $35+ per hour)
• Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

• Manage a generalist commercial lines book of business, including small to mid-sized accounts (average $10,000 premium)
• Handle policy renewals and support new business submissions
• Communicate effectively with clients via phone and email
• Market accounts and obtain quotes from multiple carriers
• Prepare and submit applications, and follow up with carriers and clients
• Assist clients with service and coverage needs
• Process mid-term policy changes and endorsements
• Conduct payment follow-ups and review policies and coverages
• Verify business information and remarket accounts as needed

Qualifications/Requirements

• Active Property & Casualty (P&C) license in Washington State
• Minimum of 5 years of experience in commercial lines insurance or a combination of personal and commercial lines
• Experience working with multiple carriers in either a captive or independent agency setting
• Proficiency in insurance software (experience with Newton by Agency System is a plus)
• Strong communication and relationship-building skills
• A proactive, "go-getter" attitude with a focus on client satisfaction
• Ability to work independently and as part of a small, collaborative team
• Willingness to work in-office with the potential for a hybrid arrangement after one year

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