Commercial Lines Account Manager – Workers’ Compensation Focus

 

Compensation Package

• Base Salary: $65,000 – $70,000 (commensurate with experience)
• Comprehensive benefits package

 

About the Role
An independent insurance brokerage is seeking a Commercial Lines Account Manager with a strong background in Workers’ Compensation. This role supports a large book of business with a concentration in Workers’ Compensation, along with additional commercial lines accounts across diverse industries. The position is primarily internal-facing, providing support to Brokers rather than working directly with clients.

 

Key Responsibilities

• Manage day-to-day servicing of Workers’ Compensation and other commercial lines accounts
• Act as a liaison between Brokers and all servicing required on accounts
• Monitor and track policy renewals to ensure deadlines are met and coverage remains uninterrupted
• Review policies, binders, and endorsements for accuracy and compliance
• Coordinate with Placement Specialists to secure quotes and binders for new and renewal business
• Handle carrier communications regarding changes, cancellations, and compliance issues
• Maintain accurate and up-to-date records in agency management software
• Provide consistent support to Brokers to ensure seamless execution of service deliverables
• Stay informed on industry and carrier trends, particularly in Workers’ Compensation
• Perform additional administrative and support duties as needed

 

Qualifications

• Holds an active P&C (Property and Casualty) insurance license
• Minimum of 3 years of experience in Commercial Lines Account Management
• Strong expertise in Workers’ Compensation policies and coverage structures
• Familiarity with industry classifications and their Workers’ Compensation implications
• Experience with agency management software preferred
• Proficiency in Microsoft Office (especially Excel and Outlook)
• Strong attention to detail, follow-through, and organizational skills
• Ability to work effectively in a team environment and manage priorities independently
• Professional communication skills with a solutions-focused mindset

 

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

 

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