Licensed Commercial Lines Account Manager

Job Summary

Seeking a highly skilled and experienced Licensed Commercial Lines Account Manager to join a team. This role involves managing a book of middle-market accounts, with a focus on non-profit organizations, religious institutions, and similar entities. The ideal candidate will be a dedicated professional with a strong background in commercial property and casualty insurance, capable of delivering exceptional service to clients while maintaining a high level of accuracy and efficiency. This is a hybrid position, offering a balance of in-office and remote work.

Compensation Package

• Salary: Competitive compensation in the range of $80,000–$85,000+ annually (depending on experience)
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage and retain an existing book of business, ensuring client satisfaction and account growth.
• Review and process policy renewals, new policies, and policy changes with accuracy and efficiency.
• Conduct thorough reviews of commercial insurance policies to ensure accuracy, resolve coverage discrepancies, and communicate changes to carriers.
• Address and resolve coverage questions and other client inquiries.
• Collaborate with carriers and internal/external customers to deliver exceptional customer service and ensure adherence to policies and procedures.
• Oversee the renewal submission process, including preparing applications, exhibits, narratives, loss runs, and responses to underwriting questions.
• Submit applications to appropriate carriers and follow up to ensure timely receipt of quotations and policies.
• Perform additional duties as required or assigned.

Qualifications/Requirements

• Bachelor’s Degree or equivalent industry-related experience.
• Valid Property and Casualty license.
• Minimum of two (2) years of experience in commercial multi-line property and casualty insurance.
• Insurance designation is preferred.
• Proven ability to work effectively in a team environment while maintaining a commitment to growth and quality customer service.
• Strong organizational, analytical, and customer service skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to manage multiple tasks, delegate responsibilities, and work independently with minimal supervision.
• Proficiency in PC applications, including Microsoft Office (Word and Excel).
• Familiarity with AMS360 or similar systems is a plus.

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