Job description
Commercial Lines Account Manager (CLAM)
Job Summary
Seeking a dedicated and experienced Commercial Lines Account Manager (CLAM) with expertise in both Commercial Lines (CL) and Personal Lines (PL) insurance. This role is an excellent opportunity for a motivated professional to join a dynamic and growing team. The ideal candidate will be responsible for managing a diverse portfolio of accounts, providing exceptional service, and contributing to the growth of the agency through cross-selling opportunities.
Compensation Package
- Salary: $55,000 - $65,000 annually
- Benefits: Comprehensive benefits package, including health insurance and 401(k) with stock options
- Paid Time Off (PTO): 2-3 weeks PTO, plus all bank holidays
- Perks: Quarterly cultural events, such as sporting events and dinners
- Work Environment: A supportive, family-oriented atmosphere within a bank-owned company
Responsibilities
- Manage a portfolio of accounts, including both Commercial Lines (small to middle market) and Personal Lines (standard and high-net-worth accounts)
- Provide end-to-end servicing of accounts, including quoting new and renewal business
- Identify and execute cross-selling opportunities to enhance client relationships and grow the book of business
- Utilize the Epic software system for account management (experience with Epic is a plus)
- Collaborate with team members and leadership to ensure client satisfaction and retention
- Maintain organized and accurate records of client interactions and transactions
Qualifications/Requirements
- Licenses/Certifications: Property & Casualty (P&C) license required
- Experience: Minimum of 2-3 years of experience in both Commercial Lines and Personal Lines insurance
- Technical Skills: Proficiency in insurance software (Epic preferred) and general tech-savviness
- Soft Skills: Strong organizational skills, driven, detail-oriented, and excellent communication abilities
- Education: High school diploma or equivalent required; additional certifications or training in insurance is a plus
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