Commercial Lines Senior Account Manager

Job Summary

Seeking a highly motivated and experienced Commercial Lines Senior Account Manager to join a growing team. This role is an excellent opportunity for a dedicated professional to manage a high-volume book of commercial insurance business, build strong client relationships, and contribute to the success of a rapidly expanding organization. The position offers a hybrid work environment, with three days per week in the office.

Compensation Package

• Salary: $70,000 - $75,000 annually (depending on experience)
• Benefits: Comprehensive benefits package, including 401(k)
• Work Environment: Hybrid (3 days in-office per week)

Responsibilities

As a Commercial Lines Senior Account Manager, your primary responsibilities will include:

• Managing a high-volume book of commercial insurance business, ensuring timely and accurate completion of all tasks.
• Building and maintaining strong client relationships through exceptional service, advocacy, and professional communication.
• Handling renewals, service requests, claims, billing, and new policies.
• Maintaining a thorough understanding of market trends, underwriting guidelines, and submission procedures.
• Reviewing applications, policies, endorsements, and audits for accuracy.
• Coordinating expiration lists with the department manager to obtain renewal business information.

Qualifications/Requirements

To be successful in this role, candidates must meet the following qualifications:

• Bachelor’s degree or equivalent work experience (preferred).
• Minimum of 3 years of experience in Commercial Account Management.
• Active Property & Casualty License (required).
• Valid driver’s license and insurance (required).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with Applied/Epic or similar agency management software (preferred).
• Strong administrative and organizational skills, with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills, including active listening and problem-solving abilities.
• Self-motivated, driven, and capable of working independently while collaborating with team members.
• Professional demeanor, positive attitude, and ability to handle sensitive information with discretion.

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