Employee Benefits Account Manager (Bilingual)

Job Summary

Seeking a highly motivated and experienced Employee Benefits Account Manager (EBAM) to join a close-knit team. The ideal candidate will be bilingual, possess a strong background in California benefits, and have a proven track record in account management. This is a remote position, and are preferred to facilitate travel for open enrollment meetings.

Compensation Package

• Salary Range: $70,000 - $85,000 annually (commensurate with experience and location)
• 401(k): Safe Harbor plan with 3% annual salary contribution and potential profit-sharing
• Health Benefits: 100% coverage for employee-only Silver Plan (buy-up options available); 0% coverage for dependents
• Vision & Dental: 100% coverage for both employee and dependents
• Paid Time Off: 9 holidays, 2 half-days, with additional PTO based on experience
• Additional Perks: $250 annual stipend for work-related expenses, reimbursement for Wi-Fi and work-related cellphone usage, and company-provided equipment (computer, monitor, etc.)

Responsibilities

• Manage and service a portfolio of small to mid-sized accounts, primarily fully insured groups with occasional level-funded accounts
• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly
• Coordinate and attend open enrollment meetings, particularly in the Fresno area
• Utilize software tools such as Microsoft Email, BenefitZone, Ease, and Rippling to manage accounts effectively
• Collaborate with team members to ensure seamless client service and satisfaction
• Maintain compliance with all relevant regulations and company policies

Qualifications/Requirements

• Language Skills: Bilingual proficiency required
• Experience: 3-5 years of account management experience in the employee benefits field
• Licenses: Active Life & Health (L&H) license in California
• Technical Skills: Proficiency in Microsoft Email, BenefitZone, Ease, and Rippling
• Location: Preference for candidates based in or near Fresno, CA, to facilitate travel for open enrollment meetings; remote candidates within California will also be considered
• Travel: Willingness to travel for open enrollment meetings as needed
• Other Requirements: Must pass a background check and provide professional references

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