General Liability Claims Team Lead

Job Summary

Seeking a highly skilled and experienced General Liability Claims Team Lead to join a claims department. This role involves overseeing a team of adjusters handling general liability claims, including both litigated and non-litigated matters. The position is fully remote, offering the flexibility to work from anywhere while contributing to a dynamic and professional team. If you have a strong background in claims management, leadership experience, and a passion for excellence, we encourage you to apply.

Compensation Package

• Salary Range: $120,000 - $130,000 per year
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Lead and manage a team of adjusters handling general liability claims, including property damage, errors and omissions, and non-litigated bodily injury claims.
• Ensure appropriate claim handling, decision-making, and adherence to company best practices.
• Review and edit positional correspondence and oversee escalated claim reviews.
• Collaborate with in-house counsel to interpret policy coverages and jurisdictional impacts.
• Conduct training for new team members and provide continuous coaching and support.
• Perform employee performance reviews and administrative tasks associated with team management.
• Identify subrogation potential or fraud alerts and make appropriate referrals.
• Participate in large loss and litigated matter reviews with Claims Supervisors and at Roundtable meetings.

Qualifications/Requirements

• Minimum of 5 years of experience handling general liability claims.
• At least 3 years of experience managing litigated matters.
• Bachelor’s degree or higher is required.
• Active adjuster licenses (home state license preferred; FL or TX is a plus).
• Strong understanding of insurance coverage and policy analysis.
• Excellent written and verbal communication skills.
• Proven organizational and time management skills with the ability to prioritize effectively.
• Supervisory experience is highly preferred.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion. 

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