Job description
Inside Sales & Service Agent
Job Summary
Seeking a professional and client-focused Inside Sales & Service Agent to join a dynamic and team-oriented organization. This role is pivotal in managing and growing a book of business, servicing inbound leads, and providing exceptional customer service. The ideal candidate will have a strong background in commercial lines and a willingness to learn personal lines.
Compensation Package
- Base Salary: $73,500 - $85,000
- Competitive benefits package, paid time off, professional development opportunities, etc.
Responsibilities
- Manage and service a book of business.
- Handle inbound leads, market new business, and manage renewals.
- Provide exceptional customer service by addressing client needs and offering tailored insurance solutions.
- Quote new and renewal business, focusing on both commercial and personal lines.
- Collaborate with the team to ensure a seamless client experience.
- Maintain a professional and polished demeanor in client-facing interactions.
Qualifications/Requirements
- Licenses: Property & Casualty (P&C) license required.
- Experience:
- 3+ years of experience in commercial lines (1-2 years acceptable with a degree).
- Willingness to learn personal lines.
- Technical Skills: Proficiency in EPIC software preferred.
- Soft Skills:
- Professional and polished communication.
- Client-focused with strong interpersonal skills.
- Self-motivated and able to work independently.
- Team-oriented and transparent in approach.
- Mature and adaptable to interact with a diverse clientele.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
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