Lender Compliance Manager

Salary100000
LocationTampa
Job type Permanent
DisciplineAgency, Carrier
Reference143878

Job description

Lender Compliance Manager (Remote)

Compensation: $100,000 – $120,000
Location: Remote (U.S.-based)
License Requirement: Must be willing to obtain Property & Casualty (P&C / 2-20) license within 30–60 days if not currently held

About Us

We are an independent retail insurance agency experiencing fast growth and evolving needs across our service and compliance teams. To support that growth and streamline our lender compliance processes, we're creating a brand-new vertical — and we're hiring a Lender Compliance Manager to lead the charge.

This is a unique opportunity to help shape and scale a key function from the ground up, with the potential to grow into a leadership role as the team expands.

The Role

As our Lender Compliance Manager, you’ll take ownership of centralizing all lender-related insurance compliance communications — especially involving Fannie Mae and Freddie Mac-backed loans. You'll work cross-functionally with Account Management (AM) teams, lenders, and insurance carriers to ensure timely, consistent, and compliant responses to lender demands.

This role will take reactive, fragmented work off the plates of multiple teams and consolidate it into a focused, strategic function. You’ll create best practices, establish workflows, and potentially lead a team of analysts in the future.

Key Responsibilities

  • Serve as the central point of contact for all lender insurance compliance inquiries and requests

  • Review insurance policies and certificates to ensure compliance with lender requirements

  • Manage and resolve COI (Certificates of Insurance) and master policy-related issues

  • Work closely with lender servicing entities

  • Standardize communication and ensure consistency in compliance responses

  • Develop and document internal best practices and workflows

  • Identify trends and proactively address recurring lender issues

  • Partner with Account Management to remove compliance burden from their workload

  • Lay the foundation for a scalable Lender Compliance vertical, with growth potential into leadership

Qualifications

  • 5+ years of experience in a compliance, insurance servicing, or lender-facing role — preferably within a bank, mortgage servicer, or insurance brokerage

  • Strong working knowledge of lender insurance requirements, especially Fannie Mae and Freddie Mac-backed loan processes

  • High attention to detail, critical thinking, and organizational skills

  • Ability to handle high-volume requests with consistency and professionalism

  • Experience interacting with master policies, COIs, and waivers

  • Strong communication skills — written and verbal

  • Proactive, process-driven, and capable of building new systems from scratch

  • 2-20 (P&C) license required or ability to obtain within 30–60 days

  • Previous experience with servicing/banking compliance teams

Why Join Us?

  • Build and lead a new function from the ground up

  • Remote flexibility

  • Direct impact on operational efficiency and client satisfaction

  • Future leadership and vertical development opportunities

  • Supportive team environment in a high-growth agency

    #LI-RM10 

    #INDTJG-ST
    #remote