Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This role involves managing a high-volume book of personal lines insurance business, ensuring exceptional client service, and maintaining strong relationships with clients. The ideal candidate will have a proven track record in personal lines insurance, a strong understanding of underwriting guidelines, and a commitment to delivering outstanding customer service. This position offers a hybrid work environment, with the possibility of being fully remote for highly qualified candidates.

Compensation Package

• Salary: $70,000 - $75,000 annually
• 401(k): Yes

Responsibilities

• Manage a high-volume book of personal lines insurance business, ensuring timely and accurate completion of tasks.
• Build and maintain strong client relationships, fostering loyalty through excellent service and professional communication.
• Handle renewals, service requests, claims, billing, and new policy processing.
• Maintain a thorough understanding of insurance markets, underwriting guidelines, and submission procedures.
• Review applications, policies, endorsements, and audits for accuracy.
• Conduct loss/claim analysis and prepare summaries.
• Coordinate expiration lists with the department manager to secure renewal business information.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: Minimum of 3 years of experience in personal lines insurance.
• Technical Skills: Familiarity with Epic software preferred but not required.
• Soft Skills: Strong communication, organizational, and problem-solving skills. Ability to manage multiple tasks efficiently and effectively.

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