Senior Director, Independent Agent Relations

Job Summary

Seeking a highly experienced and dynamic Senior Director of Independent Agent Relations to lead and scale the Independent Agent (IA) distribution channel. This role is pivotal in driving growth, profitability, and operational excellence, with the ultimate goal of scaling the IA channel to $1B+ in revenue. The ideal candidate will bring deep expertise in the insurance industry, particularly within the independent agent channel, and possess a proven track record of leadership, strategic growth, and operational execution.

Compensation Package

• Base Salary: $185,000 to $225,000 per year
• Annual Target Bonus: 30%
• Restricted Stock Units (RSUs): $95,000 (2-year vesting)
• Employment Type: Permanent

Responsibilities

• Business Leadership: Serve as the executive owner for IA distribution, managing a large book of business with responsibility for growth, profitability, and scaling to $1B+.
• Team Building: Design, recruit, and lead a high-performing team of 30+ employees across account management, operations, enablement, and partner engagement.
• Strategic Growth: Define and execute the IA channel strategy, including segmentation by agency size, onboarding jumbo agencies, and expanding comparative rater integrations.
• Operational Excellence: Develop and implement scalable processes for agent appointment, commissions, servicing, annual incentives, and engagement to support rapid expansion.
• Carrier & Agent Expertise: Ensure offerings are competitive, compliant, and easy to work with by leveraging deep industry knowledge and balancing the needs of independent agents.
• Cross-Functional Collaboration: Partner with product, engineering, finance, actuarial, legal, and marketing teams to align IA priorities with enterprise goals.
• Thought Leadership: Represent the company as the voice of the IA strategy, engaging with senior industry stakeholders, national agencies, and technology partners.

Qualifications/Requirements

• A minimum of 12 years of progressive leadership experience in the insurance industry, with significant time spent in the independent agent channel.
• Proven experience on the carrier side, including P&L ownership, distribution strategy, and scaling IA business lines.
• Demonstrated ability to design, scale, and lead large teams through periods of rapid growth (from small teams to 30+ employees).
• Strong track record of signing, onboarding, and growing relationships with jumbo agencies, as well as building tools and enablement programs.
• Expertise in building unit economics, bonus structures, incentive programs, and operational frameworks for IA distribution.
• Ability to balance strategic vision with hands-on execution, delivering both immediate results and long-term growth.
• Deep relationships and credibility within the IA landscape, with the ability to position the company as a carrier of choice.
• Entrepreneurial mindset with a customer-first orientation and a proven ability to innovate within established industry frameworks.
• Exceptional collaboration, influence, and communication skills, with experience operating at the executive level.

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