Job Summary

We are looking for a Senior Employee Benefits Account Manager to join our team. As a pivotal member of our team, you will be responsible for managing all aspects of clients' employee benefits programs, ensuring excellent service delivery and client satisfaction.

Responsibilities

• Serve as the main point of contact for client inquiries, concerns, and escalations related to their employee benefits programs
• Collaborate with clients to understand their needs, strategize on benefit offerings, and provide recommendations for improvement
• Oversee the implementation and administration of employee benefits programs, including health, dental, vision, disability, and retirement plans
• Conduct regular reviews and analysis of client programs to identify opportunities for enhancement and cost containment
• Support clients in compliance matters, staying abreast of regulatory changes and ensuring adherence to legal requirements
• Lead client meetings and presentations, nurturing strong relationships and driving retention
• Work closely with cross-functional teams, including sales, underwriting, and customer service, to ensure seamless delivery of services
• Mentor and provide guidance to junior account management staff, fostering their professional development

Qualifications/Requirements

• Previous experience with various funding arrangements including fully insured, level funded, and self funded
• Proven experience in employee benefits account management, with a focus on client relationship management and program administration
• 4+ years of relevant insurance industry experience preferred
• Strong understanding of employee benefits products, compliance regulations, and industry trends
• Exceptional communication and presentation skills, with the ability to effectively engage and influence clients
• Demonstrated ability to work collaboratively in a team environment and lead by example

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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