Commercial Insurance Account Manager

Job Summary

Seeking a highly motivated and experienced Commercial Insurance Account Manager to join a dynamic team. In this role, you will support multiple producers and manage a diverse portfolio of commercial accounts across industries such as manufacturing, trucking, food, farming, landscaping, contracting, and restaurants. You will play a key role in delivering exceptional service to clients.

Compensation Package

• Salary Range: $60,000 - $100,000 annually (commensurate with experience)
• Competitive benefits package
• Opportunities for professional growth and development

Responsibilities

• Manage and service a portfolio of commercial insurance accounts, ensuring client satisfaction and retention.
• Collaborate with producers to develop and execute strategies tailored to client needs.
• Work with a variety of industries, including manufacturing, trucking, food, farming, landscaping, contracting, and restaurants.
• Utilize the AMS Epic system to manage client information and streamline workflows.
• Build and maintain strong relationships with key carriers, including Westfield, Cincinnati, Encova, and Travelers.
• Provide timely and accurate responses to client inquiries, policy changes, and claims assistance.
• Participate in quarterly in-office meetings if working remotely within the Eastern Time Zone.

Qualifications/Requirements

• Proven experience in commercial insurance account management, preferably with exposure to industries such as manufacturing, trucking, or contracting.
• Familiarity with AMS Epic or similar agency management systems.
• Strong knowledge of commercial insurance products and carriers, including Westfield, Cincinnati, Encova, and Travelers.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility to work in a hybrid capacity (2-3 days in-office) if local, or remotely with quarterly in-office visits if located within the Eastern Time Zone.
• High attention to detail and commitment to delivering exceptional client service.

#LI-DC2