Job Summary

Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a dynamic team. This role involves managing a book of business, providing exceptional service to clients, and ensuring smooth day-to-day operations. The ideal candidate will have experience in personal lines insurance, a strong customer service mindset, and a passion for professional growth. This is an excellent opportunity to join a collaborative and supportive team with a focus on continuous education and career development.

Compensation Package

Salary Range: $50,000 - $70,000
Competitive benefits package, paid time off, professional development opportunities, etc.

Responsibilities

Manage day-to-day servicing of personal lines accounts, including policy renewals and client communications.
Conduct six-month policy reviews and address client inquiries regarding payments, claims, and coverage.
Collaborate with producers to ensure seamless client service and account management.
Utilize AMS360 and PL Rater software for account management tasks.
Work with various carriers including but not limited to Travelers, Progressive, Nationwide, Philadelphia, Selective, Chubb, Geico, The Hartford, and Safeco.
Support clients with payment issues and claims, ensuring a high level of customer satisfaction.
Assist with quoting and rating processes as needed.

Qualifications/Requirements

Required:
- Property & Casualty (P&C) license
- Minimum of 3 years of experience as a personal lines service representative in an independent agency.
- Familiarity with carriers such as Travelers, Progressive, Nationwide, and others listed above.
- Proficiency in AMS360 and PL Rater software.
Preferred:
- Strong communication skills and a team-oriented mindset.
- Empathy, eagerness to learn, and a proactive approach to problem-solving.
- Ability to take initiative and contribute to process improvements.
- Commitment to professional growth and obtaining industry designations.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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