Personal Lines Customer Service Representative

Salary50000
LocationSt. Petersburg
Job type Permanent
DisciplineAgency
Reference151817

Job description

Personal Lines Technical Assistant

Job Summary

Seeking a dedicated and detail-oriented Personal Lines Technical Assistant (PL Tech Assistant) to join a team. This role is a fantastic opportunity for an experienced professional looking to grow their career in a supportive and fast-paced environment.

Compensation Package

  • Base Salary: $50,000 - $65,000 annually + bonus opportunities
  • Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

  • Assist with quoting new business for standard personal lines accounts (small to mid-market size)
  • Provide exceptional customer service during the first 90 days of client onboarding
  • Collaborate with Account Managers and Customer Service Representatives to ensure seamless client support
  • Utilize Hawksoft software to manage and process accounts efficiently
  • Support the Director of Operations and other team members in daily administrative and technical tasks

Qualifications/Requirements

  • Licenses: Active 4-40 license required; 20-44 license is a plus
  • Experience: 2-3+ years of experience in personal lines insurance
  • Technical Skills: Proficiency in Hawksoft software or similar platforms
  • Soft Skills: Strong attention to detail, excellent communication skills, ability to work in a team-oriented environment, adaptability to a fast-paced setting, and a proactive approach to problem-solving
  • Work Arrangement: This is an onsite position in St. Petersburg, FL. Remote work is not available for this role.

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