Job Summary

Seeking a dedicated and detail-oriented General Liability Claims Representative to join a team. This role involves directly handling business owner liability claims, with a focus on property damage and bodily injury claims. The ideal candidate will possess strong analytical and communication skills, a solid understanding of standard industry liability forms, and the ability to work independently in a fast-paced environment. This is a fully remote, full-time position.

Compensation Package

Salary: $80,000 - $90,000 per year
Benefits (effective Day 1):
- 5% match $1 for $1 on 401(k)
- 6 weeks of paternity leave
- 6% average merit increase (no cap on wage per position)
- $750 individual employer-paid HSA contribution and $1,500 for a family
- 23 days of PTO and 4 floating holidays
- Comprehensive medical (PPO/HDHP), vision, disability, and life insurance
- Enhanced dental plan with orthodontia coverage
- Paid parental leave
- Education Assistance Program with 100% upfront tuition reimbursement after 6 months of service for approved degree programs
- Service Recognition Program with monetary awards for vacations every 5 years of employment
- Wellness initiatives, including fitness center and Weight Watchers reimbursement programs
- Voluntary benefits, including accident, critical illness, and hospital indemnity coverage
- Employee discount and rewards program for travel, tickets, electronics, and more

Responsibilities

Manage an active caseload of property damage and bodily injury liability claims under business owner policies.
Analyze coverage issues under Business Owners Coverage Form, Garagekeepers, Hired Non-Owned Auto, Auto Services, and other standard industry forms.
Investigate, evaluate, and adjust new loss notices and claim tenders.
Adjust total auto losses as part of liability claims management.
Expedite claim analysis and determine coverage applicability.
Collaborate on setting appropriate reserve levels for claims.
Manage Allocated Loss Adjustment Expenses (ALAE) effectively during claims investigations.
Maintain accurate and thorough documentation of claim files in accordance with established guidelines.
Obtain and maintain adjuster licenses as required.

Qualifications/Requirements

Education:

Bachelor’s degree (BA/BS) required.
CPCU or other industry designation is a plus.

Experience:

Minimum of 3+ years of prior general liability claims adjusting experience preferred.
Experience in handling bodily injury claims is required.

Skills:

Strong analytical and problem-solving skills.
Excellent verbal and written communication skills, with attention to proper grammar and clarity.
Strong interpersonal skills and ability to work collaboratively.
Ability to work independently, meet deadlines, and respond to inquiries with urgency.
Proficiency in MS Word, Excel, and internet applications.
High attention to detail and ability to multitask effectively.
Ability to work under pressure and exercise sound judgment in sensitive situations.

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General Liability Claims Representative

Job description