Personal Lines Account Manager (PLAM)

Job Summary

Seeking a dedicated and reliable Personal Lines Account Manager (PLAM) to join a small, close-knit team. This role is ideal for someone who thrives in a collaborative environment and values flexibility. You will play a key role in managing a book of business, servicing accounts, and ensuring client satisfaction. This position offers the opportunity to work in a supportive and family-friendly workplace where teamwork is highly valued.

Compensation Package

• Salary Range: $40,000 - $60,000 annually (higher compensation available for candidates with exceptional skills and reliability).
• Benefits: While no formal benefits are offered, a stipend or salary adjustment can be provided to cover premiums if needed.
• Work Arrangement: Open to hybrid, fully remote, or onsite work.
• Travel: No travel required.

Responsibilities

• Manage and service a book of personal lines insurance accounts.
• Quote and write new business policies.
• Handle policy renewals and ensure timely follow-ups with clients.
• Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
• Collaborate with team members to ensure smooth operations and achieve shared goals.
• Utilize HawkSoft software for account management and documentation.

Qualifications/Requirements

• Experience: Entry-level candidates are welcome, though experience in personal lines insurance, particularly in an independent agency setting, is preferred.
• Skills: Strong organizational skills, attention to detail, and the ability to work independently.
• Software Proficiency: Familiarity with HawkSoft or similar insurance management software is a plus.
• Work Ethic: Dependability and a proactive approach to managing responsibilities are essential.
• Flexibility: Ability to adapt to a dynamic work environment and collaborate effectively with a small team.

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