General Liability Claims Specialist

Job Summary

Seeking a highly skilled and experienced General Liability Claims Specialist to join a team. This role involves managing complex claims with significant damages and exposures, ensuring accurate and equitable settlements, and maintaining compliance with company policies and procedures. The ideal candidate will have a strong background in handling general liability claims, including professional liability, and possess a deep understanding of coverage and policy language. This is an onsite position requiring a presence at one of the office locations four days per week.

Compensation Package

• Base Salary: $90,000 - $110,000 per year
• Profit-Sharing Bonus: 10% - 15% (historically 12.5%-15% over the last three years) after six months of employment
• Paid Time Off (PTO):
  • Year 1-2: 20 days
  • Year 3-7: 25 days
  • Year 8+: 30 days
• Paid Holidays: Over 17 company holidays annually
• Volunteer Days: Time off for school trips, charity work, etc.
• Annual Merit Increase: Minimum of 3%, based on performance
• 401(k) Plan: 4% company match
• Additional Benefits: Comprehensive benefits package, free daily lunch (York location), and access to an onsite gym

Responsibilities

• Independently investigate, determine liability/compensability, and adjust claims with significant damages and/or exposures.
• Manage a caseload of 100-120 claims, with 70% or more in litigation.
• Maintain accurate and adequate loss and expense reserves.
• Handle coverage questions and issue Reservation of Rights when necessary.
• Ensure prompt and equitable settlements in accordance with company policies and procedures.
• Provide support for accounts including municipalities, schools, churches, EMS, water companies, and long-term health facilities.

Qualifications/Requirements

• Minimum of 5+ years of experience handling general liability claims, with a preference for professional liability (e.g., D&O, Med Mal, EPL).
• Strong knowledge of coverage and policy language, including experience with Reservation of Rights.
• Litigation experience is highly desirable.
• At least one state Adjuster’s license is preferred (Texas license is ideal); candidates without a license must obtain one upon hire.
• Experience in a carrier, TPA, or self-insured environment is acceptable.
• A stable work history with at least 4+ years at previous companies is required.

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