Personal Lines Account Manager

Job Summary

Seeking a dedicated and detail-oriented Personal Lines Account Manager to join a growing team. This role is integral to the mission of delivering exceptional service to clients. As part of a fast-paced, tech-savvy, and collaborative environment, you will manage a portfolio of standard personal lines accounts, ensuring client satisfaction and operational efficiency. This is an excellent opportunity for a motivated individual looking to grow their career within a dynamic and supportive organization.

Compensation Package

• Salary: $45,000 - $55,000 annually, plus 20% commission on new business.
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
• Work Environment: On-site position with opportunities for advancement in a fast-growing company.

Responsibilities

• Manage a book of standard personal lines accounts (approximately $4 million, shared among three Account Managers).
• Provide exceptional service and support to clients, including handling renewals, endorsements, and re-shopping policies as needed.
• Ensure accuracy in endorsements and collaborate with carriers to resolve discrepancies.
• Address risk control recommendations and manage notice of cancellations, including seeking reinstatements.
• Quote new and renewal business as required.
• Maintain strong relationships with multiple carriers and ensure compliance with their guidelines.

Qualifications/Requirements

• Licenses/Certifications: Property & Casualty (P&C) license required.
• Experience: 1-2+ years of experience working with multiple carriers in an agency setting.
• Technical Skills: Proficiency in EPIC software is preferred.
• Language Skills: Bilingual proficiency in Spanish is required.
• Soft Skills: Strong problem-solving abilities, a collaborative mindset, and a willingness to contribute ideas and solutions.

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